Welcome to

Elderly CareIlford

At Ebury Court Residential Care Home in Romford Essex (located near west ham training ground), we are dedicated to giving older people a safe, comfortable and welcoming place they can call home. We are an independent and family owned residential care home and have over 30 years of caring experience.

View our latest CQC inspection report.

Mark Noble presents Beverley Manzar (Registered Manager) and Rodney Key (Director) with their CQC Outstanding Award
Ebury Court is

like no other care home...

We place great emphasis on the importance of our residents’ independence, dignity and privacy, whilst continually providing care and support of the highest quality in a warm and homely environment.

We have held the Gold Standard Framework in Care Homes Quality Hallmark Award at the highest level, Beacon Award since 2011. To put this into context, out of over 21,000 care homes in the UK, at present there are only 88 other care homes that have achieved the Beacon status. Please visit our Awards page for more details.”

We are also proud of our Care Quality Commission report which have always been consistently of the highest standard. At our last unannounced inspection, we were found to have absolutely no requirements. A testimony to our team and their attention to detail at all times.

Ebury Court are proud to hold the Gold Standard Framework in Care Homes Quality Hallmark Award for End of Life Care.  This national award was first achieved at the highest level, Beacon in 2011.  We were reaccredited again at Beacon level in 2014 and in 2017, we attained Platinum achieving 20 out of the 20 standards at the highest level of ‘excellent‘.  Visit the Gold Standard Framework website for more details.

The Gold Standard Framework training focussed on all aspects of providing palliative care and involved the entire staff at Ebury Court.  It included how to work collaboratively with our GP and nursing services, symptom control, anticipatory prescribing, care in the final days, dignity, dementia, spirituality and how to support both the relatives and the resident.

Our staff are very knowledgeable, experienced and highly committed to providing a ‘gold standard of end of life care’.

We value our staff highly and place great importance on staff training, support and supervision.  We achieved the Investors in People award in 1999 and were one of the first care homes to have received this and continue to meet the criteria to hold this award.  Investors in People is a national award given to organisations which meet the Standards required for training and developing their staff.  It is an assessed process and it is re-assessed every three. 

The Ultimate Retreat

Facilities at Ebury Court

Our high quality facilities have been arranged to increase our ability to care for our residents, enhance their experience of receiving care, and greatly improve their quality of life.
Our Rooms

All of our rooms are well appointed, extremely spacious and en-suite. They are all different in terms of layout and have been individually furnished and decorated to a high standard. We like each room to have its own character and feel.

Each room is equipped with a flat screen television and telephone points.

Relaxation areas

Residents can choose to use any of our four different lounges – two with televisions or the garden lounge that provides a place for quiet relaxation.

There is also a beautifully furnished, spacious, air-conditioned conservatory that is a very tranquil and peaceful place to be. The conservatory is very popular with our residents and their visiting families as a place to catch up over tea or coffee and enjoy our garden views.

Hydrotherapy bath

Fund raising efforts over the past few years have enabled us to raise the £10,000 required to install a hydrotherapy bath. Consultation with Stirling University took place regarding the interior design and decoration of the bathroom which is now sensitive to the needs of those with dementia. This bathroom is now a welcoming room and taking a bath, is now a relaxing and enjoyable experience.

Our Gardens

We have lovely secluded mature gardens with a stylish summerhouse and a large seating area that enables our residents to enjoy meals outdoors during the summer.

Wet Room

Our luxury wet room utilises state of the art materials to promote a relaxing and enjoyable experience.

Other facilities

We have recently installed a new computer system at Ebury Court which includes Skype for our residents’ use.

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